4 Tips to Prepare for a Furnace Repair Technician's Visit
Heating repair work can get very involved, and technicians appreciate it when their customers try to make the job as simple as possible to deal with. If you're curious, you can do these four things to expedite the process and make your technician's life easier.
1. Clean Up the Area
Given that furnaces and heating units tend to be located in basements or side rooms, they often end up being surrounded by stored items. Parts are probably going to have to come out of the system, and it helps if the technician has somewhere to put all that stuff while they're working. They also may need to bring components into or out of your place so try to clear out the path that leads to the unit, too.
2. Schedule with Some Slack
You might look at furnace repair websites and find out that an average version of your job takes four hours. Don't operate under the assumption this is how things will shake out. No plan survives contact with reality. When you ask a technician about a job, they're giving you an estimate based on their best guess of what might be wrong.
Many a machine throughout history has been fickle, so you should build in at least a few extra hours in how you schedule your appointment. In the worst cases, you might need to include an extra day or two for them to order parts, come back, and make tweaks. Unless you're comfortable handing over your house keys to a technician, it's best not to have plans away from your house lined up at the same time.
3. Discuss Payment Issues Upfront
If you're worried that you might not be able to take the financial hit from a bill in one shot, state this clearly. Find out what the company's terms are and whether they even offer payment plans. Heating repair projects can get expensive, and many businesses have financing options or agreements available. Don't assume; just ask upfront.
4. Avoid Waiting
When you get the first hint of trouble, call a furnace repair technician right away. Some signs of trouble, such as the smell of natural gas, are indications of immediate danger. Others, like squealing and clunking sounds, are still going to be better dealt with sooner rather than later. An abundance of caution is always in order when a furnace malfunctions. Calling sooner might also shorten the amount of time it'll take to repair the furnace.